St. Johns County Appliance — (904) 395-4339 # Customer Feedback Rated 4.2 out of 5 across 19 customer reviews of appliance repair in St. Johns County, from Nocatee to St. Augustine — every one printed in full. Source: https://stjohnscountyappliance.com/reviews/ --- - [Home](https://stjohnscountyappliance.com/) - Customer feedback One visit per entry # What customers said afterwards Rated 4.2 out of 5 across 19 customer reviews. Each describes a single appointment: what failed, what was measured, what was changed, and how the call ended. [Call (904) 395-4339](tel:+19043954339) ![A technician holding an ice maker module beside the freezer bin it feeds, half-melted cubes heaped underneath.](https://stjohnscountyappliance.com/img/hs-icemaker-module-05.webp) One job, mid-afternoon. What the customers made of theirs is below. The figure ## 4.2 out of 5 Worked out from the 19 scores on this page, not chosen because it reads well. Edit one entry and the build either recalculates the average or refuses to finish. - 5 star 9 - 4 star 5 - 3 star 5 The visits that went sideways stay in. A wall of top marks tells a reader nothing, and a bench that has never had a part arrive wrong or a fault come back is a bench nobody has ever used. Customer feedback ## Every one of the 19 - ★★★★☆ The fan oven had grown loud and smelled hot. He replaced the motor and the bearing housing behind it, then found the rear baffle warped and swapped that as well. Quiet and even again. Barnaby E.2026-07-15 - ★★★★☆ The simmer would not stay low and kept jumping up. He rebuilt the valve on that burner and adjusted the low flame screw. It behaves now, though he had to come back once with the right rebuild kit. Perpetua G.2026-07-06 - ★★★★☆ The self clean cycle would start and then abandon itself. He traced it to a door lock motor that was not driving fully home, replaced the assembly and ran a shortened clean through to prove it. No trouble since. Marguerite O.2026-06-27 - ★★★★★ Our undercounter maker had begun smelling sour and the ice tasted of it. He stripped the bin, sanitised the water path, replaced the scale filter and rerouted a drain that had been sitting in a puddle under the cabinet. Marisa K.2026-06-18 - ★★★☆☆ The machine stopped mid programme with a leak warning. The base tray was wet from a weeping recirculation seal. He replaced the pump seal, but the leak came back a month later and needed a second, longer visit to cure. Rufus A.2026-06-02 - ★★★★★ The ice maker had quit filling completely. He checked the supply first and found the saddle valve half closed behind the cabinet, then replaced the fill tube heater that had failed with it. Ice returned by that evening. Linnea F.2026-05-27 - ★★★★★ The convection oven had started tripping its own thermal cutout part way through anything long. He found the cooling fan seized and the vent path packed with grease from the hood above. Cleaned, refitted, and it runs through now. Ansgar D.2026-05-14 - ★★★☆☆ Our induction top kept throwing a fault and shutting the zone down. He found the underside fan intake carpeted in dust and one power board connector browned. He cleaned the intake but the board took weeks to arrive. Lysander N.2026-05-08 - ★★★★★ It would not start a programme at all after a power cut. He found the door interlock had failed closed, replaced it and checked the board for surge damage while he was in there. Running normally since. Cyprian H.2026-04-24 - ★★★★★ One rear burner would light then die whenever the pan went on. He found the spark module firing on the wrong port and a burner cap that had been seated wrong for a long time. Both sorted in the one visit. Casimir L.2026-04-08 - ★★★★★ Ours had begun draining slowly and leaving water in the base. He cleared a blocked check valve and the corrugated hose behind it, which had sagged into a trap under the cabinet. He resecured the run properly. Elowen S.2026-03-19 - ★★★★★ Our built in had a puddle appearing under the left crisper about once a week. He warmed the iced drain, cleared the trough and fitted the wick that had been missing since installation. Dry underneath ever since. Amabel R.2026-03-05 - ★★★★★ Frost was building along the ceiling of the freezer drawer. He found the drawer seal folded under at one corner and the defrost sensor reading badly out. Both replaced and it has stayed clear since. Selina V.2026-02-28 - ★★★★★ The oven on our range would not hold a temperature and everything came out uneven. He replaced the sensor probe and the bake element, then ran a long calibration bake and left the readings written down for us. Dashiell T.2026-02-11 - ★★★★☆ Cubes were coming out hollow and small. He measured the fill and found the water pressure dropping under demand, fitted a new inlet valve and adjusted the harvest timing. Better cubes now, though it took him two looks to be sure. Teodor M.2026-01-30 - ★★★★☆ The oven door glass had begun to fog and the outer panel got too hot to lean on. He stripped and cleaned the panes, replaced the door seal and rehung it square. It runs cooler on the outside now. Isolde W.2026-01-16 - ★★★☆☆ The dishes were coming out chalky after we moved onto a softener. He explained the setting was fighting the new supply and adjusted it, then found a rinse aid dispenser leaking. He fixed one and ordered the other, which dragged on. Rowena C.2025-12-08 - ★★★☆☆ The unit was noisy and slowly losing temperature. He found the condenser blocked and a fan on its way out, cleaned and replaced. It has been fine since, but the first appointment slipped twice before anyone arrived. Ottilie B.2025-11-22 - ★★★☆☆ The fresh food side drifted warm while the freezer held. He diagnosed a tired evaporator fan, but the part sat on backorder and the loaner arrangement never quite came together, so we lived out of a cooler far too long. Josiah P.2025-10-19 How to read these ## Filed by appliance, brand and town Each entry is filed under the appliance it concerned, the make it was, and the town it happened in, so an [appliance page](https://stjohnscountyappliance.com/appliances/) shows the work on that appliance and a [town page](https://stjohnscountyappliance.com/towns/) shows the calls taken there. Names appear as a first name and an initial, which is as much as anyone agreed to publish. No entry quotes a figure. What a visit costs is on the [pricing page](https://stjohnscountyappliance.com/pricing/), where it can be checked against the invoice, and what happens if a repair does not hold is on the [warranty page](https://stjohnscountyappliance.com/warranty/). $129 flat diagnostic fee, credited toward the repair. 90 days on labor, 365 days on parts, genuine OEM parts. Your appliance ## Book a diagnostic of your own Written estimate before any work begins. [Book a visit — (904) 395-4339](tel:+19043954339) St. Johns County Appliance is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by any of the manufacturers named on this site. All brand names and model numbers are the property of their respective owners and are used only to identify the appliances we service.